Items bought on heybonitagirl.com will gladly be accepted for a refund within 10 days of the delivery date. All merchandise must be received back in its original form- internal protective plastic packaging and tags attached. Clothing must not be worn, altered, damaged, free of any stains, odors, self tanner, pet hairs, or distinct smells including deodorant and perfume. Refunds will be issued in the same form of original payment type, excluding shipping and handling costs. All tags must be attached when returned.
Please note that all Clearance items, Masks, Accessories, Jewelry, Handbags, Hair Items, Swimwear, and Intimates are a Final Sale. If such items are returned a $25.00 fee will be charged and the items will be returned to you.
Returns are processed with 5-7 business days under original method of payment.
Additional non-refundable, non-exchangeable items:
Gift cards Gift cards must be used for items at Bonita Clothing Boutique and will not be exchanged for cash nor refunded.
Prior to purchasing:
contact us at email@example.com prior to purchasing and we will get back to you within 12-24 hours.
Sale items cannot be returned for a refund, a store credit or any type of exchange and are considered FINAL SALE.
Exchanges can be made within the 10 day return time frame from the date that your order was delivered to you. We only replace items if they are defective or damaged. Exchanges will be of equal value, if lesser value, then a store credit for the remaining balance will be given to you. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 5405 E. Village Road #8630 Long Beach California US 90808.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed or emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he or she will find out about your return.
To return your product, you should mail your product to:
5405 E. Village Road #8630 Long Beach California US 90808
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. However, we take pride on processing our merchandise QUICKLY and will usually ship items out every 12-24 hours.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.